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Order & Payment Guide

From custom sample production to secure global payout—how we partner with you.

How to Place Your Order

Method 01

Online Catalog Inquiry

Best for standard bundles, closures, and stock wigs.

1 Browse our custom hair catalog & add selections to inquiry cart.
2 Submit with your shipping details (No immediate payment required).
3 Your dedicated manager will send a finalized commercial invoice with bulk discounts within 12 hours.
Method 02

Direct WhatsApp / Custom Order

Best for salon branding, custom HD lace caps, or unique color specs.

1 Chat directly with our product specialist via WhatsApp or Email.
2 Send your specifications (raw hair origin, texture matching, density, lengths).
3 We finalize a customized production blueprint and issue a detailed bulk order invoice.

Production & Processing Lead Time

Stock Items: Dispatched within 24–48 hours.
Bulk / Customized Wigs: Requires 7–15 working days for premium texturing, ventilation, and double-checking quality control.

Secure Payment Options

We accept multiple secure payment gateways tailored for international corporate trade.

Credit / Debit Cards

Secure online processing via international gateways. Fast approval for instant stock dispatch.

Instant

Bank Wire Transfer (T/T)

Highly recommended for bulk wholesale orders over $2,000 to minimize processing fees. Supports USD, EUR, GBP.

1-3 Days

Alternative Transfers

We accept secure wallet transfers (such as WhatsApp-linked business quick-pays or verified online business accounts) for returning VIP clients.

Instant

Order Adjustments & Cancellations

Because premium hair production begins immediately to ensure fast delivery, time is of the essence:

  • Stock Orders: Changes or cancellations must be requested within 2 hours of invoice payment.
  • Custom Wholesale Orders: Once raw hair processing, bleaching, or knot-bleaching begins (usually within 24 hours), specifications cannot be modified. Deposits for custom orders are non-refundable once production initiates.